All of our courses include a 30 days money back guarantee.
We guarantee your satisfaction and the acceptance of our courses worldwide. If you would like to return a course you have purchased from us, please choose from one of the following options.
Return your provider certificate and a copy of your receipt to us at:ACLS Training Center
Refund processing will take 5–10 business days.
Send us an email to support@ACLS.netEmail and include the following information:
We will contact the person you provided and confirm their Joint Commission requirements and work to get our certificate accepted for you. We have an over 99% acceptance rate. If they absolutely will not accept our certificate, we will provide a refund, processing takes 3–5 business days.
All physical products carry a 14-day return policy
Please email us at support@ACLS.netEmail to receive an RMA number which you can write on the outside of the package. Return packaging and shipping cost is your responsibility.
We accept only unopened, unused items for return with full refund. If your product is opened, there will be a 15% restocking fee, which is deducted from your refund.